﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>CallVault News Releases</title><link>http://www.callvault.co.uk/News-Rss.aspx</link><description>The latest news from CallVault.</description><copyright>(c) 2010, CallVault. All rights reserved.</copyright><ttl>30</ttl><item><title>Best of Breed Solutions Provider Launches New Release</title><description>&lt;p&gt;What everyone has been waiting for....CallScripter 4.5 is officially ready to be launched. We're confident that this release is our best yet!&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzg3</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>1</guid></item><item><title>30 Years of Service</title><description>&lt;p&gt;Our Managing Director, William Catchpole, is celebrating 30 years of continued service&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzg1</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>2</guid></item><item><title>Channels of Communication</title><description>&lt;p&gt;What is the best tool?&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzc1</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>3</guid></item><item><title>Investors in People Success</title><description>&lt;p&gt;&amp;nbsp;IPPlus (CallScripter's parent company) has been awarded the prestigious Investors in People accreditation for the second consecutive term.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzg2</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>4</guid></item><item><title>Smart Gov 2010</title><description>&lt;p&gt;Smart Gov Live Show - ExCeL Centre - 15th and 16th June&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzc0</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>5</guid></item><item><title>Striking The Balance</title><description>&lt;p&gt;How to manage your AHT without losing customers&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzcz</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>6</guid></item><item><title>How to Develop The Best Script for Your Call Centre</title><description>&lt;p&gt;CallScripter's take on how to get the most of your call centre..&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzcy</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>7</guid></item><item><title>CallScripter's New Appointment</title><description>&lt;p&gt;We are delighted to welcome on board David Everett&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzg0</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>8</guid></item><item><title>RISK!</title><description>&lt;p&gt;The call centre industry has to make risk assessments, decisions and judgements, often with limited information. To help us, we all need sensible solutions...&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzcx</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>9</guid></item><item><title>CallScripter Goes The Whole Nine Yards</title><description>&lt;p&gt;CallScripter is celebrating the arrival of our ninth language translation&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzgz</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>10</guid></item><item><title>Decade of Success</title><description>&lt;p&gt;Our Financial Director is celebrating a decade at the top&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzgy</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>11</guid></item><item><title>Volcanic Clouds, Ash Clouds, In The Cloud</title><description>&lt;p&gt;With plumes of volcanic ash rising over the UK (that no-one can actually see as of yet) and airports in crisis, the whole country is virtually landlocked. It&amp;rsquo;s at times like these that we wish we didn&amp;rsquo;t live on an island (or hadn&amp;rsquo</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzcw</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>12</guid></item><item><title>The Perfect Solution for Aquarius</title><description>&lt;p&gt;Anothe successful implementation by CallScripter and our partners, IP3 Telecom&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzgx</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>13</guid></item><item><title>Let It Snow, Let It Snow, Let It Snow...</title><description>&lt;p&gt;The UK is famed for many things; William Shakespeare, David Beckham and The Royal Family...however maybe our most infamous British characteristic is to be taken completely off guard by our unpredictable weather. &lt;br /&gt;
A little snow falls and the</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzY4</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>14</guid></item><item><title>CallScripter - Award Winning Technology</title><description>&lt;p&gt;Call Centre Helper have voted us 2nd in the Call Centre Helper Top 10 Call&amp;nbsp;Centre Technology listing&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzgw</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>15</guid></item><item><title>Did You Get a Golden Ticket...?</title><description>&lt;p&gt;The annual CallScripter Awards was a roaring success&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzc5</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>16</guid></item><item><title>New Starters for Software Solutions Company</title><description>&lt;p&gt;Increasing the CallScripter team with a new intake&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzc4</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>17</guid></item><item><title>CallScripter at The Call Centre Expo 2009</title><description>&lt;p&gt;Previewing our new software, CallScripter will be on stand H21 from the 22nd and 23rd September&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzc3</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>18</guid></item><item><title>SUSA processes more interviews with CallScripter</title><description>&lt;p&gt;CallScripter are delighted to announce that through their Dutch Partner, @Voicetec, the Student employment agency of the Netherlands, SUSA, has successfully implemented a CallScripter solution.&lt;br /&gt;
&amp;nbsp;&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzYz</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>19</guid></item><item><title>CallScripter is just the ticket for Merlin!</title><description>&lt;p&gt;CallScripter are delighted to announce that they have recently completed Phase 1 of a Contact Centre Ticketing Solution for the world's second largest Global entertainments company, Merlin&amp;nbsp;Entertainments Ltd.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzYy</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>20</guid></item><item><title>CallScripter enjoys the icy chill ... belowzero, of course!</title><description>&lt;p&gt;Ipswich based company, &lt;strong&gt;CallScripter&lt;/strong&gt;, a subsidiary of &lt;strong&gt;IPPlus (UK) Limited&lt;/strong&gt;, recently held their 2nd Annual Awards Ceremony at London&amp;rsquo;s &lt;em&gt;belowzero restaurant + lounge &lt;/em&gt;and the &lt;em&gt;ABSOLUT ICEBAR&lt;/em&gt;.&lt;/p</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzYx</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>21</guid></item><item><title>IPPlus Expands UK Coverage</title><description>&lt;p&gt;&lt;strong&gt;IPPlus (UK) Limited&lt;/strong&gt; is delighted to announce the expansion of its Corporate Sales team.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzYw</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>22</guid></item><item><title>IP Plus ... so much more!</title><description>&lt;p&gt;County Contact Centres&amp;nbsp;PLC is delighted to announce they are re-branding as &lt;strong&gt;IPPlus PLC&lt;/strong&gt;.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzU5</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>23</guid></item><item><title>CallScripter can't predict the future, but it can predict the next call!</title><description>&lt;p&gt;CallScripter announce the latest addition to their complete Contact Centre Management Suite &amp;ndash; Predictive Dialling.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzU3</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>24</guid></item><item><title>CallScripter Website Gets a Facelift ...</title><description>&lt;p&gt;CallScripter launch&amp;nbsp;their brand new websites &amp;ndash; www.callscripter.com and www.callvault.co.uk&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzU0</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>25</guid></item><item><title>CallScripter joins in the battle against Data Theft</title><description>&lt;p&gt;In response to the worrying rise in data theft, CallScripter&amp;nbsp;announce that its complete Contact Centre software suite can aid in the battle against identity theft.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzU2</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>26</guid></item><item><title>CallScripter announce Global expansion of SaaS</title><description>&lt;p&gt;CallScripter announce that their innovative Hosted solution has now been rolled out to include Europe and Australia.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzU1</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>27</guid></item><item><title>CallScripter announces new Call Recording Solution</title><description>&lt;p&gt;CallScripter are delighted to announce the launch of the latest addition to their complete Contact Centre Software Suite &amp;ndash; CallVault.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzUz</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>28</guid></item><item><title>Make homeworking a reality with Callscripter</title><description>&lt;p&gt;In today&amp;rsquo;s competitive Contact Centre industry, homeworking is a hotly debated concept. With CallScripter&amp;rsquo;s new Hosted solution, you can easily implement a homeworking strategy TODAY.&lt;br /&gt;
&amp;nbsp;&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzUy</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>29</guid></item><item><title>CallScripter Hosted Available Now</title><description>&lt;p&gt;United Kingdom - October 1, 2007 - County Contact Centres today announced the availability of a fully hosted SaaS platform for their CallScripter application.&lt;/p&gt;</description><link>http://www.callvault.co.uk/Latest-News.aspx?NewsID=TjM2NTlqZGdoRTAzNDZiYzQz</link><pubDate>Thu, 09 Sep 2010 06:33:03 GMT</pubDate><guid>30</guid></item></channel></rss>