CallScripter


CallVault

CallVault offers complete call recording for
any business in the UK. This revolutionary
solution provides businesses with an
affordable, secure and simple method to
monitor telephone activity.

Latest News


Best of Breed Solutions Provider Launches New Release

What everyone has been waiting for....CallScripter 4.5 is officially ready to be launched. We're confident that this release is our best yet!
02 Sep 2010 | read article


30 Years of Service

Our Managing Director, William Catchpole, is celebrating 30 years of continued service
19 Aug 2010 | read article


Channels of Communication

What is the best tool?
30 Jul 2010 | read article


Investors in People Success

 IPPlus (CallScripter's parent company) has been awarded the prestigious Investors in People accreditation for the second consecutive term.
09 Jul 2010 | read article


Smart Gov 2010

Smart Gov Live Show - ExCeL Centre - 15th and 16th June
10 Jun 2010 | read article


Striking The Balance

How to manage your AHT without losing customers
04 Jun 2010 | read article


How to Develop The Best Script for Your Call Centre

CallScripter's take on how to get the most of your call centre..
27 May 2010 | read article


CallScripter's New Appointment

We are delighted to welcome on board David Everett
24 May 2010 | read article


RISK!

The call centre industry has to make risk assessments, decisions and judgements, often with limited information. To help us, we all need sensible solutions...
06 May 2010 | read article


CallScripter Goes The Whole Nine Yards

CallScripter is celebrating the arrival of our ninth language translation
28 Apr 2010 | read article


Decade of Success

Our Financial Director is celebrating a decade at the top
21 Apr 2010 | read article


Volcanic Clouds, Ash Clouds, In The Cloud

With plumes of volcanic ash rising over the UK (that no-one can actually see as of yet) and airports in crisis, the whole country is virtually landlocked. It’s at times like these that we wish we didn’t live on an island (or hadn&rsquo
16 Apr 2010 | read article


The Perfect Solution for Aquarius

Anothe successful implementation by CallScripter and our partners, IP3 Telecom
18 Feb 2010 | read article


Let It Snow, Let It Snow, Let It Snow...

The UK is famed for many things; William Shakespeare, David Beckham and The Royal Family...however maybe our most infamous British characteristic is to be taken completely off guard by our unpredictable weather.
A little snow falls and the
12 Jan 2010 | read article


CallScripter - Award Winning Technology

Call Centre Helper have voted us 2nd in the Call Centre Helper Top 10 Call Centre Technology listing
08 Dec 2009 | read article


Did You Get a Golden Ticket...?

The annual CallScripter Awards was a roaring success
25 Nov 2009 | read article


New Starters for Software Solutions Company

Increasing the CallScripter team with a new intake
13 Nov 2009 | read article


CallScripter at The Call Centre Expo 2009

Previewing our new software, CallScripter will be on stand H21 from the 22nd and 23rd September
21 Sep 2009 | read article


SUSA processes more interviews with CallScripter

CallScripter are delighted to announce that through their Dutch Partner, @Voicetec, the Student employment agency of the Netherlands, SUSA, has successfully implemented a CallScripter solution.
 
13 Feb 2009 | read article


CallScripter is just the ticket for Merlin!

CallScripter are delighted to announce that they have recently completed Phase 1 of a Contact Centre Ticketing Solution for the world's second largest Global entertainments company, Merlin Entertainments Ltd.
27 Nov 2008 | read article


CallScripter enjoys the icy chill ... belowzero, of course!

Ipswich based company, CallScripter, a subsidiary of IPPlus (UK) Limited, recently held their 2nd Annual Awards Ceremony at London’s belowzero restaurant + lounge and the ABSOLUT ICEBAR. 26 Nov 2008 | read article


IPPlus Expands UK Coverage

IPPlus (UK) Limited is delighted to announce the expansion of its Corporate Sales team.
10 Nov 2008 | read article


IP Plus ... so much more!

County Contact Centres PLC is delighted to announce they are re-branding as IPPlus PLC.
03 Oct 2008 | read article


CallScripter can't predict the future, but it can predict the next call!

CallScripter announce the latest addition to their complete Contact Centre Management Suite – Predictive Dialling.
05 Sep 2008 | read article


CallScripter Website Gets a Facelift ...

CallScripter launch their brand new websites – www.callscripter.com and www.callvault.co.uk
04 Sep 2008 | read article


CallScripter joins in the battle against Data Theft

In response to the worrying rise in data theft, CallScripter announce that its complete Contact Centre software suite can aid in the battle against identity theft.
03 Sep 2008 | read article


CallScripter announce Global expansion of SaaS

CallScripter announce that their innovative Hosted solution has now been rolled out to include Europe and Australia.
01 Sep 2008 | read article


CallScripter announces new Call Recording Solution

CallScripter are delighted to announce the launch of the latest addition to their complete Contact Centre Software Suite – CallVault.
01 Sep 2008 | read article


Make homeworking a reality with Callscripter

In today’s competitive Contact Centre industry, homeworking is a hotly debated concept. With CallScripter’s new Hosted solution, you can easily implement a homeworking strategy TODAY.
 
28 Aug 2008 | read article


CallScripter Hosted Available Now

United Kingdom - October 1, 2007 - County Contact Centres today announced the availability of a fully hosted SaaS platform for their CallScripter application.
12 Aug 2008 | read article


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